According to PayNXT360, conversational commerce industry in Indonesia is expected to grow by 24.3% on annual basis to reach US$12678.1 million in 2024. The conversational commerce industry is expecte...
According to PayNXT360, conversational commerce industry in Indonesia is expected to grow by 24.3% on annual basis to reach US$12678.1 million in 2024. The conversational commerce industry is expected to grow steadily over the forecast period, recording a CAGR of 18.5% during 2024-2029. The conversational commerce transaction value in the country will increase from US$12678.1 million in 2024 to reach US$29651.8 million by 2029. The future of conversational commerce in Indonesia looks promising as businesses continue to innovate and adapt to consumer needs. Organizations can significantly improve customer engagement and drive sales growth by enhancing interactive experiences through messaging platforms, leveraging data for personalization, and adhering to regulatory frameworks. In summary, understanding the dynamics of conversational commerce is essential for senior executives looking to leverage this trend strategically. By focusing on key trends, recent innovations, collaborative strategies, and regulatory compliance, organizations can position themselves favourably within Indonesia's competitive e-commerce landscape. Insight into Conversational Commerce in Indonesia Conversational commerce in Indonesia is quickly progressing, fuelled by the growing use of digital technologies and changes in consumer behaviour. Identify Key Trends Reshaping Conversational Commerce • Dominance of Messaging Apps: In Indonesia, messaging platforms such as WhatsApp, Facebook Messenger, and LINE are vital for business interactions. These platforms facilitate real-time communication, allowing brands to engage customers directly and provide immediate support. For example, Tokopedia, a leading e-commerce platform, utilizes WhatsApp for customer service and order management, reflecting the growing reliance on these channels for enhancing customer engagement. • Integration of Advanced Technologies: The adoption of AI-driven chatbots is becoming prevalent in Indonesia's conversational commerce landscape. These tools enable businesses to handle multiple customer inquiries simultaneously while providing personalized recommendations. Companies like Gojek have implemented AI chatbots that assist users with ride-hailing and food-delivery services, improving operational efficiency and customer satisfaction. • Consumer Demand for Tailored Experiences: Indonesian consumers increasingly expect personalized interactions. Brands leverage data analytics to tailor their offerings based on individual preferences and behaviours. For instance, Blibli, an Indonesian e-commerce platform, analyses user data to provide customized product suggestions and marketing messages, significantly enhancing user engagement. • Integration of Shopping Features in Social Media: Social media platforms are becoming essential channels for conversational commerce. Integrating shopping features within platforms like Instagram and TikTok allows users to interact with brands and purchase directly through these channels. This trend is evident as brands leverage social media to engage customers through direct messaging and interactive content. Spotlight Recent Launches in Conversational Commerce • Enhancing Customer Interaction: WhatsApp Business has grown significantly in Indonesia. Businesses are increasingly adopting this platform for customer service, marketing campaigns, and direct sales. The introduction of features like Click-to-WhatsApp allows companies to create interactive experiences that seamlessly guide customers through purchasing processes. • Improving Engagement: in 2024, Gupshup launched advanced conversational AI capabilities tailored for businesses in Indonesia. These solutions enable companies to deploy chatbots that understand local languages and dialects, making customer interactions more accessible and personalized. • Streamlining Customer Service: Katalon introduced an AI-powered chatbot designed to assist customers with inquiries related to its software testing solutions. This initiative streamlines customer interactions and provides tailored recommendations based on user input. Outline Strategic Collaborations Driving Growth • Integrating Advanced Solutions: Retailers increasingly collaborate with technology firms to enhance conversational commerce capabilities. For instance, partnerships with AI companies enable businesses to develop sophisticated chatbots that provide personalized customer service while streamlining operations. Companies like Moka have partnered with various tech firms to enhance their point-of-sale systems with conversational capabilities. • WhatsApp Business Integration - WhatsApp has become a vital tool for businesses in Indonesia, allowing them to engage customers through conversational commerce. • Utilizing Influencer Marketing: Collaborations with key opinion leaders (KOLs) are becoming essential for brands looking to enhance their reach within conversational commerce. By partnering with popular influencers on social media platforms, brands can tap into established audiences and drive engagement through authentic recommendations. Examine Regulatory Considerations for Conversational Commerce • Navigating Legal Frameworks: Businesses in Indonesia must adhere to data protection regulations under the Personal Data Protection Law (PDP Law), which aims to protect consumer data privacy. Compliance is crucial for maintaining consumer trust while utilizing conversational commerce tools that collect and process personal data. • Regulatory Oversight: The Indonesian Ministry of Trade oversees advertising practices that impact brands' communication through conversational commerce. Companies must ensure their marketing strategies comply with these regulations to avoid penalties and maintain credibility among consumers. This report provides a detailed data centric analysis of conversational commerce industry, covering market opportunities and risks. With over 50+ KPIs at country level, this report provides a comprehensive understanding of conversational commerce market dynamics, market size and forecast, and market share statistics. PayNXT360’s research methodology is based on industry best practices. Its unbiased analysis leverages a proprietary analytics platform to offer a detailed view on emerging business and investment market opportunities.
This report provides in-depth, data-centric analysis of conversational commerce in Indonesia. Below is a summary of key market segments: Indonesia Conversational Commerce Industry Market Size and Future Growth Dynamics by Key Performance Indicators • Transaction Value • Transaction Volume • Average Value Per Transaction Indonesia Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type • AI-Based Virtual Assistants • Non-Intelligent Chatbot Indonesia Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type • Chatbots • Digital Voice Assistants • OTT Messaging • RCS Messaging Indonesia Conversational Commerce Industry Market Size and Forecast by Chatbots • Web-Based • App-Based Indonesia Conversational Commerce Industry Market Size and Forecast by Key Sectors • Retail Shopping • Travel & Hospitality • Online Food Service • Media and Entertainment • Healthcare and Wellness • Financial Services • Technology Products and Services • Other Sectors Indonesia Conversational Commerce Industry Market Size and Forecast in Key Sectors by Product Offering • Retail Shopping * By Chatbots • Travel & Hospitality * By Chatbots • Online Food Service * By Chatbots • Media and Entertainment * By Chatbots • Healthcare and Wellness * By Chatbots • Financial Services * By Chatbots • Technology Products and Services * By Chatbots • Other Sectors * By Chatbots • Retail Shopping * By Digital Voice Assistants • Travel & Hospitality * By Digital Voice Assistants • Online Food Service * By Digital Voice Assistants • Media and Entertainment * By Digital Voice Assistants • Healthcare and Wellness * By Digital Voice Assistants • Financial Services * By Digital Voice Assistants • Technology Products and Services * By Digital Voice Assistants • Other Sectors * By Digital Voice Assistants • Retail Shopping * By OTT Messaging • Travel & Hospitality * By OTT Messaging • Online Food Service * By OTT Messaging • Media and Entertainment * By OTT Messaging • Healthcare and Wellness * By OTT Messaging • Financial Services * By OTT Messaging • Technology Products and Services * By OTT Messaging • Other Sectors * By OTT Messaging • Retail Shopping * By RCS Messaging • Travel & Hospitality * By RCS Messaging • Online Food Service * By RCS Messaging • Media and Entertainment * By RCS Messaging • Healthcare and Wellness * By RCS Messaging • Financial Services * By RCS Messaging • Technology Products and Services * By RCS Messaging • Other Sectors * By RCS Messaging Indonesia Conversational Commerce Industry Market Size and Forecast by Organization Size • Large Enterprise • Medium-Sized Enterprise • Small Enterprise Indonesia Total Spend on Conversational Commerce Market Indonesia Conversational Commerce Industry Market Size and Forecast by Spend on Application • Software Application • IT Services • Consulting Services Indonesia Conversational Commerce Spend on Key Sectors • Retail Shopping • Travel & Hospitality • Online Food Service • Media and Entertainment • Healthcare and Wellness • Financial Services • Technology Products and Services • Other Sectors
• In-depth Understanding of Indonesia Conversational Commerce Market Dynamics: Understand market opportunities and key trends along with forecast in Indonesia. • Insights into Opportunity by end-use sectors: Get market dynamics by end-use sectors to assess emerging opportunity across various end-use sectors. • Insights into Opportunity by products: Get market dynamics by key products of conversational commerce. • Develop Market Specific Strategies: Identify growth segments and target specific opportunities. • Develop proactive and lucrative business strategies through market intelligence and forward-looking analysis of conversational market opportunities in Indonesia.
1. About this Report 1.1. Summary 1.2. Methodology 1.3. Conversational Commerce Definitions 1.4. Disclaimer 2. Indonesia Conversational Commerce Industry Market Size and Future Growth Dynamics by Key Performance Indicators 2.1. Indonesia Conversational Commerce - Transaction Value Trend Analysis, 2019-2028 2.2. Indonesia Conversational Commerce - Transaction Volume Trend Analysis, 2019-2028 2.3. Indonesia Conversational Commerce - Average Value Per Transaction Trend Analysis, 2019-2028 3. Indonesia Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type 3.1. Indonesia Conversational Commerce Market Share by Virtual Assistant Type - Transaction Value (%), 2022 Vs. 2028 3.1.1. Indonesia Conversational Commerce AI-Based Virtual Assistants - Transaction Value Trend Analysis, 2019-2028 3.1.2. Indonesia Conversational Commerce Non-Intelligent Chatbot - Transaction Value Trend Analysis, 2019-2028 3.2. Indonesia Conversational Commerce Market Share by Virtual Assistant Type - Transaction Volume (%), 2022 Vs. 2028 3.2.1. Indonesia Conversational Commerce AI-Based Virtual Assistants - Transaction Volume Trend Analysis, 2019-2028 3.2.2. Indonesia Conversational Commerce Non-Intelligent Chatbot - Transaction Volume Trend Analysis, 2019-2028 4. Indonesia Conversational Commerce Industry Market Size and Forecast by Product Offering 4.1. Indonesia Conversational Commerce Market Share by Product Offering - Transaction Value (%), 2022 Vs. 2028 4.1.1. Indonesia Conversational Commerce by Chatbots - Transaction Value Trend Analysis, 2019-2028 4.1.2. Indonesia Conversational Commerce by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 4.1.3. Indonesia Conversational Commerce by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 4.1.4. Indonesia Conversational Commerce by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 4.2. Indonesia Conversational Commerce Volume Share by Product Offering (%), 2022 Vs. 2028 4.2.1. Indonesia Conversational Commerce by Chatbots - Transaction Volume Trend Analysis, 2019-2028 4.2.2. Indonesia Conversational Commerce by Digital Voice Assistants - Transaction Volume Trend Analysis, 2019-2028 4.2.3. Indonesia Conversational Commerce by OTT Messaging - Transaction Volume Trend Analysis, 2019-2028 4.2.4. Indonesia Conversational Commerce by RCS Messaging - Transaction Volume Trend Analysis, 2019-2028 4.3. Indonesia Conversational Commerce by Product Offering Average Value Per Transaction (%), 2022 Vs. 2028 4.3.1. Indonesia Conversational Commerce by Chatbots - Average Value Per Transaction Trend Analysis, 2019-2028 4.3.2. Indonesia Conversational Commerce by Digital Voice Assistants - Average Value Per Transaction Trend Analysis, 2019-2028 4.3.3. Indonesia Conversational Commerce by OTT Messaging - Average Value Per Transaction Trend Analysis, 2019-2028 4.3.4. Indonesia Conversational Commerce by RCS Messaging - Average Value Per Transaction Trend Analysis, 2019-2028 5. Indonesia Conversational Commerce Industry Market Size and Forecast by Chatbots 5.1. Indonesia Conversational Commerce by Chatbots - Transaction Value Trend Analysis, 2019-2028 5.1.1. Indonesia Conversational Commerce Chatbots by Web-Based - Transaction Value Trend Analysis, 2019-2028 5.1.2. Indonesia Conversational Commerce Chatbots by App-Based - Transaction Value Trend Analysis, 2019-2028 5.2. Indonesia Conversational Commerce by Chatbots - Transaction Volume Trend Analysis, 2019-2028 5.2.1. Indonesia Conversational Commerce Chatbots by Web-Based - Transaction Volume Trend Analysis, 2019-2028 5.2.2. Indonesia Conversational Commerce Chatbots by App-Based - Transaction Volume Trend Analysis, 2019-2028 5.3. Indonesia Conversational Commerce by Chatbots - Average Value Per Transaction Trend Analysis, 2019-2028 5.3.1. Indonesia Conversational Commerce Chatbots by App-Based - Average Value Per Transaction Trend Analysis, 2019-2028 5.3.2. Indonesia Conversational Commerce Chatbots by App-Based - Average Value Per Transaction Trend Analysis, 2019-2028 6. Indonesia Conversational Commerce Industry Market Size and Forecast by Sector 6.1. Indonesia Conversational Commerce Market Share by Sector - Transaction Value (%), 2022 Vs. 2028 6.2. Indonesia Conversational Commerce by Retail Shopping - Transaction Value Trend Analysis, 2019-2028 6.3. Indonesia Conversational Commerce by Travel & Hospitality - Transaction Value Trend Analysis, 2019-2028 6.4. Indonesia Conversational Commerce by Online Food Service - Transaction Value Trend Analysis, 2019-2028 6.5. Indonesia Conversational Commerce by Media and Entertainment - Transaction Value Trend Analysis, 2019-2028 6.6. Indonesia Conversational Commerce by Healthcare and Wellness - Transaction Value Trend Analysis, 2019-2028 6.7. Indonesia Conversational Commerce by Financial Services - Transaction Value Trend Analysis, 2019-2028 6.8. Indonesia Conversational Commerce by Technology Products and Services - Transaction Value Trend Analysis, 2019-2028 6.9. Indonesia Conversational Commerce by Other Sectors - Transaction Value Trend Analysis, 2019-2028 7. Indonesia Conversational Commerce Industry Market Size and Forecast in Key Sectors by Product Offering 7.1. Indonesia Conversational Commerce in Retail Shopping by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.1.1. Indonesia Conversational Commerce in Retail Shopping by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.1.2. Indonesia Conversational Commerce in Retail Shopping by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.1.3. Indonesia Conversational Commerce in Retail Shopping by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.1.4. Indonesia Conversational Commerce in Retail Shopping by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.2. Indonesia Conversational Commerce in Travel & Hospitality by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.2.1. Indonesia Conversational Commerce in Travel & Hospitality by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.2.2. Indonesia Conversational Commerce in Travel & Hospitality by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.2.3. Indonesia Conversational Commerce in Travel & Hospitality by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.2.4. Indonesia Conversational Commerce in Travel & Hospitality by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.3. Indonesia Conversational Commerce in Online Food Service by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.3.1. Indonesia Conversational Commerce in Online Food Service by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.3.2. Indonesia Conversational Commerce in Online Food Service by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.3.3. Indonesia Conversational Commerce in Online Food Service by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.3.4. Indonesia Conversational Commerce in Online Food Service by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.4. Indonesia Conversational Commerce in Media and Entertainment by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.4.1. Indonesia Conversational Commerce in Media and Entertainment by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.4.2. Indonesia Conversational Commerce in Media and Entertainment by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.4.3. Indonesia Conversational Commerce in Media and Entertainment by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.4.4. Indonesia Conversational Commerce in Media and Entertainment by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.5. Indonesia Conversational Commerce in Healthcare and Wellness by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.5.1. Indonesia Conversational Commerce in Healthcare and Wellness by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.5.2. Indonesia Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.5.3. Indonesia Conversational Commerce in Healthcare and Wellness by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.5.4. Indonesia Conversational Commerce in Healthcare and Wellness by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.6. Indonesia Conversational Commerce in Financial Services by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.6.1. Indonesia Conversational Commerce in Financial Services by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.6.2. Indonesia Conversational Commerce in Financial Services by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.6.3. Indonesia Conversational Commerce in Financial Services by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.6.4. Indonesia Conversational Commerce in Financial Services by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.7. Indonesia Conversational Commerce in Technology Products and Services by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.7.1. Indonesia Conversational Commerce in Technology Products and Services by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.7.2. Indonesia Conversational Commerce in Technology Products and Services by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.7.3. Indonesia Conversational Commerce in Technology Products and Services by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.7.4. Indonesia Conversational Commerce in Technology Products and Services by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.8. Indonesia Conversational Commerce in Other Sectors by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.8.1. Indonesia Conversational Commerce in Other Sectors by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.8.2. Indonesia Conversational Commerce in Other Sectors by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.8.3. Indonesia Conversational Commerce in Other Sectors by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.8.4. Indonesia Conversational Commerce in Other Sectors by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 8. Indonesia Conversational Commerce Industry Market Size and Forecast by Organization Size 8.1. Indonesia Conversational Commerce Market Share by Organization Size Transaction Value (%), 2022 Vs. 2028 8.2. Indonesia Conversational Commerce by Large Enterprise - Transaction Value Trend Analysis, 2019-2028 8.3. Indonesia Conversational Commerce by Medium-Sized Enterprise - Transaction Value Trend Analysis, 2019-2028 8.4. Indonesia Conversational Commerce by Small Enterprise - Transaction Value Trend Analysis, 2019-2028 9. Indonesia Total Spend on Conversational Commerce 10. Indonesia Conversational Commerce Industry Market Size and Forecast by Spend on Application, 2019-2028 10.1. Indonesia Conversational Commerce Market Share by Spend on Application (%), 2022 Vs. 2028 10.2. Indonesia Conversational Commerce Spend on Software Application - Transaction Value Trend Analysis, 2019-2028 10.3. Indonesia Conversational Commerce Payment Spend on IT Services - Transaction Value Trend Analysis, 2019-2028 10.4. Indonesia Conversational Commerce Spend on Consulting Services - Transaction Value Trend Analysis, 2019-2028 11. Indonesia Conversational Commerce Spend on Key Sectors, 2019-2028 11.1. Indonesia Conversational Commerce Spend on Key Sectors (%), 2022 Vs. 2028 11.2. Indonesia Conversational Commerce Spend on Retail Shopping - Transaction Value Trend Analysis, 2019-2028 11.3. Indonesia Conversational Commerce Spend on Travel & Hospitality - Transaction Value Trend Analysis, 2019-2028 11.4. Indonesia Conversational Commerce Spend on Online Food Service - Transaction Value Trend Analysis, 2019-2028 11.5. Indonesia Conversational Commerce Spend on Media and Entertainment - Transaction Value Trend Analysis, 2019-2028 11.6. Indonesia Conversational Commerce Spend on Healthcare and Wellness - Transaction Value Trend Analysis, 2019-2028 11.7. Indonesia Conversational Commerce Spend on Financial Services - Transaction Value Trend Analysis, 2019-2028 11.8. Indonesia Conversational Commerce Spend on Technology Products and Services - Transaction Value Trend Analysis, 2019-2028 11.9. Indonesia Conversational Commerce Spend on Other Sectors - Transaction Value Trend Analysis, 2019-2028 12. Further Reading 12.1. About PayNXT360 12.2. Related Research
Table 1: Indonesia Conversational Commerce - Transaction Value (US$ Million), 2019-2028 Table 2: Indonesia Conversational Commerce AI Based Virtual Assistants - Transaction Value (US$ Million), 2019-2028 Table 3: Indonesia Conversational Commerce Non-Intelligent Chatbot - Transaction Value (US$ Million), 2019-2028 Table 4: Indonesia Conversational Commerce AI Based Virtual Assistants - Transaction Volume (Million), 2019-2028 Table 5: Indonesia Conversational Commerce Non-Intelligent Chatbot - Transaction Volume (Million), 2019-2028 Table 6: Indonesia Conversational Commerce by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 7: Indonesia Conversational Commerce by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 8: Indonesia Conversational Commerce by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 9: Indonesia Conversational Commerce by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 10: Indonesia Conversational Commerce by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 11: Indonesia Conversational Commerce by Digital Voice Assistants - Transaction Volume (Million), 2019-2028 Table 12: Indonesia Conversational Commerce by OTT Messaging - Transaction Volume (Million), 2019-2028 Table 13: Indonesia Conversational Commerce by RCS Messaging - Transaction Volume (Million), 2019-2028 Table 14: Indonesia Conversational Commerce by Chatbots - Average Value Per Transaction (US$), 2019-2028 Table 15: Indonesia Conversational Commerce by Digital Voice Assistants - Average Value Per Transaction (US$), 2019-2028 Table 16: Indonesia Conversational Commerce by OTT Messaging - Average Value Per Transaction (US$), 2019-2028 Table 17: Indonesia Conversational Commerce by RCS Messaging - Average Value Per Transaction (US$), 2019-2028 Table 18: Indonesia Conversational Commerce Chatbots by Web-Based - Transaction Value (US$ Million), 2019-2028 Table 19: Indonesia Conversational Commerce Chatbots by App-Based - Transaction Value (US$ Million), 2019-2028 Table 20: Indonesia Conversational Commerce Chatbots by Web-Based - Transaction Volume (Million), 2019-2028 Table 21: Indonesia Conversational Commerce Chatbots by App-Based - Transaction Volume (Million), 2019-2028 Table 22: Indonesia Conversational Commerce Chatbots by Web-Based - Average Value Per Transaction (US$), 2019-2028 Table 23: Indonesia Conversational Commerce Chatbots by App-Based - Average Value Per Transaction (US$), 2019-2028 Table 24: Indonesia Conversational Commerce by Retail Shopping - Transaction Value (US$ Million), 2019-2028 Table 25: Indonesia Conversational Commerce by Travel & Hospitality - Transaction Value (US$ Million), 2019-2028 Table 26: Indonesia Conversational Commerce by Online Food Service - Transaction Value (US$ Million), 2019-2028 Table 27: Indonesia Conversational Commerce by Media and Entertainment - Transaction Value (US$ Million), 2019-2028 Table 28: Indonesia Conversational Commerce by Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028 Table 29: Indonesia Conversational Commerce by Financial Services - Transaction Value (US$ Million), 2019-2028 Table 30: Indonesia Conversational Commerce by Technology Products and Services - Transaction Value (US$ Million), 2019-2028 Table 31: Indonesia Conversational Commerce by Other Sectors - Transaction Value (US$ Million), 2019-2028 Table 32: Indonesia Conversational Commerce in Retail Shopping by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 33: Indonesia Conversational Commerce in Retail Shopping by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 34: Indonesia Conversational Commerce in Retail Shopping by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 35: Indonesia Conversational Commerce in Retail Shopping by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 36: Indonesia Conversational Commerce in Travel & Hospitality by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 37: Indonesia Conversational Commerce in Travel & Hospitality by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 38: Indonesia Conversational Commerce in Travel & Hospitality by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 39: Indonesia Conversational Commerce in Travel & Hospitality by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 40: Indonesia Conversational Commerce in Online Food Service by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 41: Indonesia Conversational Commerce in Online Food Service by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 42: Indonesia Conversational Commerce in Online Food Service by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 43: Indonesia Conversational Commerce in Online Food Service by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 44: Indonesia Conversational Commerce in Media and Entertainment by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 45: Indonesia Conversational Commerce in Media and Entertainment by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 46: Indonesia Conversational Commerce in Media and Entertainment by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 47: Indonesia Conversational Commerce in Media and Entertainment by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 48: Indonesia Conversational Commerce in Healthcare and Wellness by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 49: Indonesia Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 50: Indonesia Conversational Commerce in Healthcare and Wellness by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 51: Indonesia Conversational Commerce in Healthcare and Wellness by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 52: Indonesia Conversational Commerce in Financial Services by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 53: Indonesia Conversational Commerce in Financial Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 54: Indonesia Conversational Commerce in Financial Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 55: Indonesia Conversational Commerce in Financial Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 56: Indonesia Conversational Commerce in Technology Products and Services by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 57: Indonesia Conversational Commerce in Technology Products and Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 58: Indonesia Conversational Commerce in Technology Products and Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 59: Indonesia Conversational Commerce in Technology Products and Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 60: Indonesia Conversational Commerce in Other Sectors by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 61: Indonesia Conversational Commerce in Other Sectors by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 62: Indonesia Conversational Commerce in Other Sectors by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 63: Indonesia Conversational Commerce in Other Sectors by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 64: Indonesia Conversational Commerce by Large Enterprise - Transaction Value (US$ Million), 2019-2028 Table 65: Indonesia Conversational Commerce by Medium-Sized Enterprise - Transaction Value (US$ Million), 2019-2028 Table 66: Indonesia Conversational Commerce by Small Enterprise - Transaction Value (US$ Million), 2019-2028 Table 67: Indonesia Total Spend on Conversational Commerce - Transaction Value (US$ Million), 2019-2028 Table 68: Indonesia Conversational Commerce Spend on Software Application - Transaction Value (US$ Million), 2019-2028 Table 69: Indonesia Conversational Commerce Spend on IT Services - Transaction Value (US$ Million), 2019-2028 Table 70: Indonesia Conversational Commerce Spend on Consulting Services - Transaction Value (US$ Million), 2019-2028 Table 71: Indonesia Conversational Commerce Spend on Retail Shopping - Transaction Value (US$ Million), 2019-2028 Table 72: Indonesia Conversational Commerce Spend on Travel & Hospitality - Transaction Value (US$ Million), 2019-2028 Table 73: Indonesia Conversational Commerce Spend on Online Food Service - Transaction Value (US$ Million), 2019-2028 Table 74: Indonesia Conversational Commerce Spend on Media and Entertainment - Transaction Value (US$ Million), 2019-2028 Table 75: Indonesia Conversational Commerce Spend on Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028 Table 76: Indonesia Conversational Commerce Spend on Financial Services - Transaction Value (US$ Million), 2019-2028 Table 77: Indonesia Conversational Commerce Spend on Technology Products and Services - Transaction Value (US$ Million), 2019-2028 Table 78: Indonesia Conversational Commerce Spend on Other Sectors - Transaction Value (US$ Million), 2019-2028
Figure 1: PayNXT360's Methodology Framework Figure 2: Indonesia Conversational Commerce - Transaction Value (US$ Million), 2019-2028 Figure 3: Indonesia Conversational Commerce - Transaction Volume (Million), 2019-2028 Figure 4: Indonesia Conversational Commerce - Average Value Per Transaction Trend Analysis (US$), 2019-2028 Figure 5: Indonesia Conversational Commerce Market Share by Virtual Assistant Type - Transaction Value (%), 2022 Vs. 2028 Figure 6: Indonesia Conversational Commerce AI Based Virtual Assistants - Transaction Value (US$ Million), 2019-2028 Figure 7: Indonesia Conversational Commerce Non-Intelligent Chatbot - Transaction Value (US$ Million), 2019-2028 Figure 8: Indonesia Conversational Commerce Market Share by Virtual Assistant Type Transaction Volume (%), 2022 Vs. 2028 Figure 9: Indonesia Conversational Commerce AI Based Virtual Assistants - Transaction Volume (Million), 2019-2028 Figure 10: Indonesia Conversational Commerce Non-Intelligent Chatbot - Transaction Volume (Million), 2019-2028 Figure 11: Indonesia Conversational Commerce Market Share by Product Offering - Transaction Value (%), 2022 Vs. 2028 Figure 12: Indonesia Conversational Commerce by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 13: Indonesia Conversational Commerce by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 14: Indonesia Conversational Commerce by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 15: Indonesia Conversational Commerce by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 16: Indonesia Conversational Commerce Volume Share by Product Offering (%), 2022 Vs. 2028 Figure 17: Indonesia Conversational Commerce by Chatbots - Transaction Volume (Million), 2019-2028 Figure 18: Indonesia Conversational Commerce by Digital Voice Assistants - Transaction Volume (Million), 2019-2028 Figure 19: Indonesia Conversational Commerce by OTT Messaging - Transaction Volume (Million), 2019-2028 Figure 20: Indonesia Conversational Commerce by RCS Messaging - Transaction Volume (Million), 2019-2028 Figure 21: Indonesia Conversational Commerce Chatbots - Average Value Per Transaction (US$), 2019-2028 Figure 22: Indonesia Conversational Commerce by Digital Voice Assistants - Average Value Per Transaction (US$), 2019-2028 Figure 23: Indonesia Conversational Commerce by OTT Messaging - Average Value Per Transaction (US$), 2019-2028 Figure 24: Indonesia Conversational Commerce by RCS Messaging - Average Value Per Transaction (US$), 2019-2028 Figure 25: Indonesia Conversational Commerce Market Share by Chatbots Transaction Value (%), 2022 Vs. 2028 Figure 26: Indonesia Conversational Commerce Chatbots by Web-Based - Transaction Value (US$ Million), 2019-2028 Figure 27: Indonesia Conversational Commerce Chatbots by App-Based - Transaction Value (US$ Million), 2019-2028 Figure 28: Indonesia Conversational Commerce Volume Share by Chatbots Transaction (%), 2022 Vs. 2028 Figure 29: Indonesia Conversational Commerce Chatbots by Web-Based - Transaction Volume (Million), 2019-2028 Figure 30: Indonesia Conversational Commerce Chatbots by App-Based - Transaction Volume (Million), 2019-2028 Figure 31: Indonesia Conversational Commerce Chatbots by Web-Based - Average Value Per Transaction (US$), 2019-2028 Figure 32: Indonesia Conversational Commerce Chatbots by App-Based - Average Value Per Transaction (US$), 2019-2028 Figure 33: Indonesia Conversational Commerce Market Share by Sector - Transaction Value (%), 2022 Vs. 2028 Figure 34: Indonesia Conversational Commerce by Retail Shopping - Transaction Value (US$ Million), 2019-2028 Figure 35: Indonesia Conversational Commerce by Travel & Hospitality - Transaction Value (US$ Million), 2019-2028 Figure 36: Indonesia Conversational Commerce by Online Food Service - Transaction Value (US$ Million), 2019-2028 Figure 37: Indonesia Conversational Commerce by Media and Entertainment - Transaction Value (US$ Million), 2019-2028 Figure 38: Indonesia Conversational Commerce by Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028 Figure 39: Indonesia Conversational Commerce by Financial Services - Transaction Value (US$ Million), 2019-2028 Figure 40: Indonesia Conversational Commerce by Technology Products and Services - Transaction Value (US$ Million), 2019-2028 Figure 41: Indonesia Conversational Commerce by Other Sectors - Transaction Value (US$ Million), 2019-2028 Figure 42: Indonesia Conversational Commerce Market Share in Retail Shopping by Product Offering (%), 2022 Vs. 2028 Figure 43: Indonesia Conversational Commerce in Retail Shopping by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 44: Indonesia Conversational Commerce in Retail Shopping by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 45: Indonesia Conversational Commerce in Retail Shopping by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 46: Indonesia Conversational Commerce in Retail Shopping by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 47: Indonesia Conversational Commerce Market Share in Travel & Hospitality by Product Offering (%), 2022 Vs. 2028 Figure 48: Indonesia Conversational Commerce in Travel & Hospitality by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 49: Indonesia Conversational Commerce in Travel & Hospitality by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 50: Indonesia Conversational Commerce in Travel & Hospitality by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 51: Indonesia Conversational Commerce in Travel & Hospitality by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 52: Indonesia Conversational Commerce Market Share in Online Food Service by Product Offering (%), 2022 Vs. 2028 Figure 53: Indonesia Conversational Commerce in Online Food Service by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 54: Indonesia Conversational Commerce in Online Food Service by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 55: Indonesia Conversational Commerce in Online Food Service by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 56: Indonesia Conversational Commerce in Online Food Service by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 57: Indonesia Conversational Commerce Market Share in Media and Entertainment by Product Offering (%), 2022 Vs. 2028 Figure 58: Indonesia Conversational Commerce in Media and Entertainment by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 59: Indonesia Conversational Commerce in Media and Entertainment by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 60: Indonesia Conversational Commerce in Media and Entertainment by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 61: Indonesia Conversational Commerce in Media and Entertainment by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 62: Indonesia Conversational Commerce Market Share in Healthcare and Wellness by Product Offering (%), 2022 Vs. 2028 Figure 63: Indonesia Conversational Commerce in Healthcare and Wellness by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 64: Indonesia Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 65: Indonesia Conversational Commerce in Healthcare and Wellness by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 66: Indonesia Conversational Commerce in Healthcare and Wellness by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 67: Indonesia Conversational Commerce Market Share in Financial Services by Product Offering (%), 2022 Vs. 2028 Figure 68: Indonesia Conversational Commerce in Financial Services by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 69: Indonesia Conversational Commerce in Financial Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 70: Indonesia Conversational Commerce in Financial Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 71: Indonesia Conversational Commerce in Financial Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 72: Indonesia Conversational Commerce Market Share in Technology Products and Services by Product Offering (%), 2022 Vs. 2028 Figure 73: Indonesia Conversational Commerce in Technology Products and Services by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 74: Indonesia Conversational Commerce in Technology Products and Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 75: Indonesia Conversational Commerce in Technology Products and Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 76: Indonesia Conversational Commerce in Technology Products and Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 77: Indonesia Conversational Commerce Market Share in Other Sectors by Product Offering (%), 2022 Vs. 2028 Figure 78: Indonesia Conversational Commerce in Other Sectors by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 79: Indonesia Conversational Commerce in Other Sectors by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 80: Indonesia Conversational Commerce in Other Sectors by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 81: Indonesia Conversational Commerce in Other Sectors by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 82: Indonesia Conversational Commerce Market Share by Organization Size Transaction Value (%), 2022 Vs. 2028 Figure 83: Indonesia Conversational Commerce by Large Enterprise - Transaction Value (US$ Million), 2019-2028 Figure 84: Indonesia Conversational Commerce by Medium-Sized Enterprise - Transaction Value (US$ Million), 2019-2028 Figure 85: Indonesia Conversational Commerce by Small Enterprise - Transaction Value (US$ Million), 2019-2028 Figure 86: Indonesia Total Spend on Conversational Commerce - Transaction Value (US$ Million), 2019-2028 Figure 87: Indonesia Conversational Commerce by Spend on Application Market Share (%), 2022 Vs. 2028 Figure 88: Indonesia Conversational Commerce Spend on Software Application - Transaction Value (US$ Million), 2019-2028 Figure 89: Indonesia Conversational Commerce Spend on IT Services - Transaction Value (US$ Million), 2019-2028 Figure 90: Indonesia Conversational Commerce Spend on Consulting Services - Transaction Value (US$ Million), 2019-2028 Figure 91: Indonesia Conversational Commerce Spend on Key Sectors - Transaction Value (%), 2022 Vs. 2028 Figure 92: Indonesia Conversational Commerce Spend on Retail Shopping - Transaction Value (US$ Million), 2019-2028 Figure 93: Indonesia Conversational Commerce Spend on Travel & Hospitality - Transaction Value (US$ Million), 2019-2028 Figure 94: Indonesia Conversational Commerce Spend on Online Food Service - Transaction Value (US$ Million), 2019-2028 Figure 95: Indonesia Conversational Commerce Spend on Media and Entertainment - Transaction Value (US$ Million), 2019-2028 Figure 96: Indonesia Conversational Commerce Spend on Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028 Figure 97: Indonesia Conversational Commerce Spend on Financial Services - Transaction Value (US$ Million), 2019-2028 Figure 98: Indonesia Conversational Commerce Spend on Technology Products and Services - Transaction Value (US$ Million), 2019-2028 Figure 99: Indonesia Conversational Commerce Spend on Other Sectors - Transaction Value (US$ Million), 2019-2028
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